The Condominium Management Regulatory Authority of Ontario (CMRAO) is a self-funded non-profit corporation that is accountable to the Ontario Ministry of Government and Consumer Services (MGCS). As a newly appointed regulatory body providing oversight of condominium managers and management firms, the CMRAO will help protect consumers in Ontario’s rapidly growing condo industry.

Regulation by the CMRAO means condominium managers and management firms will be licensed, meet minimum education requirements and comply with a code of ethics. Meeting these standards will enhance the integrity of the sector, elevating the profession and providing condo owners with confidence in those who manage their important investment.

Why the CMRAO was created

The CMRAO works in the public interest to license and regulate condo management professionals. This body was created through provincial legislation (Condominium Management Services Act, 2015), following an extensive 18-month review of Ontario’s condo law. 

What the CMRAO does

The CMRAO builds trust in condo management services and protects condominium communities in a variety of ways. We elevate the profession through a mandatory licensing program, enforce educational and training requirements and manage a licensee complaints process.

CMRAO team

The CMRAO team of professionals works in partnership with the Ministry of Government and Consumer Services’ Policy, Planning and Oversight Division. Some members of the team are shared with the CAO team.

Governance

A Board of Directors governs the CMRAO, providing direction and oversight. A staff team manages and delivers regulatory services, within the parameters established in the Condominium Management Services Act, 2015.

Notices and events

The CMRAO will post notices about important dates and deadlines, licensee obligations and upcoming events in this section. Read the notice about licensing fees.