In the interest of consumer protection, CMRAO licensees are required to follow a number of rules as outlined in the Condominium Management Services Act, 2015 (CMSA) and under the Code of Ethics regulation. These rules were written by the provincial government, but are enforced by the CMRAO.

Registrar's Proposals

As part of its consumer protection mandate, the CMRAO can propose to refuse, suspend, revoke or apply conditions on a licence.

Actions and Orders

This page lists cases where the Registrar has refused to renew a licence, has revoked a licence, or has suspended a licence. 

Notices of Refusal

Notices of licence applications that were refused because the applicants did not meet the prescribed requirements under Ontario Regulation 123/17

Expired Licences

The individuals and companies that did not renew their licence for the 2020-21 licensing year and do not currently hold an active licence.

Charges and Convictions

This page includes information related to charges laid by the CMRAO against licensees, or other persons or entities that undertake activities that require a licence, and who have been charged and/or convicted under the CMSA.

Discipline and Appeals Hearings

Complaints received by the CMRAO could lead to disciplinary hearings. As outlined in O. reg 3/18 of the CMSA, these matters are expected to be heard by a panel of at least three people from the CMRAO Discipline Committee.