Role of a condo manager

Condo corporations may hire a condo manager (or a condo management company) to oversee the corporation’s day-to-day operations. The manager is accountable to the condo corporation.

Different condominiums have different management needs depending on the size, age and nature of the property. A condo manager's range of responsibilities may include:

  • collecting common expense fees
  • keeping records for the condo corporation
  • responding to owner complaints
  • ensuring maintenance and repair of the property
  • hiring and monitoring service companies, and overseeing staff and contractors
  • preparing draft annual budgets and overseeing the reserve fund
  • implementing an emergency management plan and responding to emergencies
  • preparing status certificates
  • issuing meeting notices and reporting on the affairs of the corporation
  • organizing board meetings and overseeing administration of all owners' meetings
  • monitoring the corporation’s insurance
  • preparing financial reports and arranging for audits
  • advising the condo board on how to comply with the Condominium Act, 1998, and with legislated or government-mandatory repairs
  • advising the board on its financial responsibilities (e.g. contributions to the reserve fund, long-term reserve fund planning)