Role of a condo manager

Condo corporations may hire a condo manager (or a condo management provider) to oversee the corporation’s day-to-day operations. The manager is accountable to the condo corporation.

Different condominiums have different management needs, depending on the size, age and nature of the property. A condo manager's range of responsibilities may include:

  • collect common expense fees
  • keep records for the condo corporation
  • respond to owner complaints
  • ensure maintenance and repair of the property
  • hire and monitor service companies, and oversee staff and contractors
  • prepare draft annual budgets and oversee the reserve fund
  • implement an emergency management plan and respond to emergencies
  • prepare status certificates
  • issue meeting notices and report on the affairs of the corporation
  • organize board meetings and oversee administration of all owners' meetings
  • monitor the corporation’s insurance
  • prepare financial reports and arrange for audits
  • advise the condo board on how to comply with the Condominium Act, 1998, and with legislated or government-mandatory repairs
  • advise the board on its financial responsibilities (e.g. contributions to the reserve fund, long-term reserve fund planning)