The CMRAO participates in a number of public and industry events.  The CMRAO also hosts events and webinars throughout the year.

To request a presentation from the CMRAO, please contact

Webinar: Ask the CMRAO

Date: To be determined

Is there anything specific you would like to know about the CMRAO and its operations? Do you have a specific question about the future education requirements you would like answered? Well, here’s your chance to ask us! The CMRAO is planning an Ask the CMRAO Webinar where we will address questions that we have received from the condominium management sector. Please submit your question(s) by April 5, 2021. Once we have received enough questions, we will schedule the date for the webinar and get the answers ready. 

Submit your questions for the webinar.

Webinar: Future Education Requirements for Condominium Managers Webinar

Date: Thursday, October 22, 2020 | 11 a.m. to noon

In 2017, the Minister of Government and Consumer Services designated the courses and challenge exams developed by the Association of Condominium Managers of Ontario (ACMO) as the education and examination requirements necessary for applicants to qualify for a General Licence. As outlined in regulation (O. Reg. 123/17), the authority for setting education and examination requirements will be transferred to the Registrar of the CMRAO on November 1, 2021.

Over the last year, the CMRAO has prepared for this important transition by developing Ontario’s first competency profile for the condominium management profession, and by developing a roadmap and course curriculum that incorporates the identified competencies within the educational requirements.

Join Ali Arlani, CEO and Registrar, and Sandy Vizely, Deputy Registrar, at 11 a.m. on Thursday, October 22, 2020, as they outline the new changes to condominium manager education and answer questions about the upcoming transition.

The new education program is another exciting step that further reinforces the professionalization of Ontario’s rapidly expanding condominium management sector. Attendees are encouraged to submit any questions they want answered during the webinar when they register.

The webinar presentation is available to download. [PDF - 890 KB]

The recorded webinar is available for viewing in the CMRAO's video gallery.

Webinar: CMRAO Complaints Process

Recording Date: Thursday, November 14, 2019 | 11 a.m. to noon

Join the CMRAO’s Ali Arlani, CEO and Registrar, and Sandy Vizely, Deputy Registrar, as they discuss the CMRAO complaints process. Attendees will learn more about the full scope of the process and will have an opportunity to ask questions.

Accepting complaints against licensed condominium managers is a key component of the CMRAO’s consumer protection mandate. The CMRAO receives an average of 60 complaints per month. This webinar is an opportunity to learn what happens once a complaint comes in, to the moment that the file is closed.

The recorded webinar is available for viewing in the CMRAO's video gallery.

Webinar: Records Management and Use of Proxies for Condo Managers

Recording Date: Friday, November 9, 2018

Condo managers are responsible for assisting and guiding the appropriate record-keeping practices of condominium corporations. Similarly, there are legal and ethical obligations involved with the use of proxies at condo corporation meetings that CMRAO licensees must be aware of. Learn more about the roles and responsibilities of condo managers as they relate to records management and the use of proxies. Presented by Ali Arlani, Registrar and Sandy Vizely, Deputy Registrar.

Webinar: CMRAO Licensing Overview

Recording Date: Wednesday, December 20, 2017

As a newly delegated regulatory body, the CMRAO protects consumers in Ontario’s complex and rapidly growing condo industry. Regulation means condo management companies and individual condo managers will be licensed, meet minimum education requirements and comply with a code of ethics. 

Learn more about the CMRAO, the different licences available and the requirements needed to complete the licence application. Presented by Robin Dafoe, Executive Director and Sandy Vizely, Deputy Registrar.

The recorded webinar is available for viewing in the CMRAO's video gallery.