All licences issued by the CMRAO expire unless they are renewed annually. The licence year runs from July 1 to June 30 and the deadline to complete the renewal is midnight on June 30. Licensed individuals and providers can continue providing condominium management services as long as renewal applications and annual licensing fees are submitted by the June 30 deadline.

Starting on June 1, licensees can submit their renewal applications by logging into their CMRAO account, completing the renewal application form and paying the annual licensing fee.

All licensed condominium management provider businesses are required to pay an annual licensing fee of $799 plus $340 for each individual they employ as of May 31 of the previous licensing year who holds a General Licence, Transitional General Licence or Limited Licence. The CMRAO will calculate the annual licensing fees for providers based on employment information reported by the providers and individual licensees as of May 31 each year. The CMRAO will not process adjustments or refunds.

All condominium management providers are required to notify the CMRAO within five days of the date of commencement or termination of the employment of every condominium manager that the provider employs and, in the case of termination of employment of a condominium manager, the reason for the termination. Condominium Management Providers should not wait until the renewal period to update this information.

Licence Renewal Process

All licences issued by the CMRAO expire unless they are renewed annually.

As part of the licence renewal process, licensees will be required to answer the questions below. If a licensee answers ‘yes’ to any, they must provide an explanation and/or supporting documentation. Please have these documents ready when you log in to your profile to renew your licence.

1. In the past 12 months, have you been involved in any bankruptcy, consumer proposal or proposal proceedings under the Bankruptcy and Insolvency Act?
2. In the past 12 months, were you an officer, director or majority shareholder of a corporation that has been declared bankrupt or that is presently a party to bankruptcy or proposal proceedings under the Bankruptcy and Insolvency Act?
3. Do you have any unpaid judgments outstanding against you from a court, administrative tribunal or regulatory body?
4. In the past 12 months, have you been terminated from employment with cause or due to issues related to competence or failure in managing and accounting for money in a responsible manner?
5. In the past 12 months, have you had a professional licence or registration refused, suspended, revoked or voluntarily terminated during an investigation?
6. In the past 12 months, have you been found guilty or convicted of an offence under any law, or are there charges pending, including those with a conditional, absolute discharge or stayed charges? This question refers to charges under any law, with the exception of offences under the Highway Traffic Act and parking tickets that are not reported in police record checks.
7. Are you currently under investigation or a party in a proceeding of a regulatory/licensing body that is considering professional misconduct, incompetence or incapacity?
8. In the past 12 months, have any findings of professional negligence been made against you in any civil or criminal proceeding within or outside of Canada?
9. In the past three years, were you named in any lawsuit or litigation related to a property or condominium management provider that was filed against you or a company for which you were a director or officer?

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